Sync public articles with Zendesk Its robust workflows streamline the ticket resolution system and efficiently handle all customer complaints. It also enables agents to perform customized workflow management, assign tickets to the right agent for request handling, and track the ticket’s progress. However, businesses must choose between Zendesk vs Intercom based on their needs and […]
Zendesk vs Intercom: A comparison guide for 2024 Read More »
Cloudbot 101 Custom Commands and Variables Part One Luci is a novelist, freelance writer, and active blogger. A journalist at heart, she loves nothing more than interviewing the outliers of the gaming community who are blazing a trail with entertaining original content. When she’s not penning an article, coffee in hand, she can be found
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Chatbots in Healthcare: 6 Use Cases Instagram bots and Facebook chatbots can help you with your social media marketing strategy, improve your customer relations, and increase your online sales. They can engage the customer with personalized messages, send promos, and collect email addresses. Bots can also send visual content and keep the customer interested with
Healthcare Chatbots: Benefits, Use Cases, and Top Tools Read More »
